Experiences
shape the world
MaxInsightChina's professional digital management platform for customer experience
Experience management PAAS(XM)
We help a lot of enterprises to conduct the digital business transformation and implement the customer experience strategies by our excellent customer insight, cognitive AI tech and industrial know-how ability
VocInsight: With one click for cognitive experience, change starts right away!
NICE：New Inspiring Customer Experience
XM-Consulting
With the consumer behavior and psychology research as the theoretical foundation and based on diverse industrial experience, know-how knowledge and professional analytics tools, we offer a wide range of products and services and help enterprises gain a better understanding of customer needs, sketch out an experience map, design experience touch points and develop experience strategies
Customer Success
BMW Customer Experience Management
2010 :
MaxInsight completely finished BMW’s NPS project
2015 :
MaxInsight won the Best Practice award from BMW
2018 :
MaxInsight became the global NLP supplier of BMW
2020 :
MaxInsight became one of the BMW's 7 global CEM suppliers
SUPER PROJECT
BMW
Byepest experience operation
2019 :
MaxInsight helped Bayer "Byepest" build improved experience management system
2020 :
MaxInsight implemented practice and helped Bayer "Byepest" build omni experience marketing
2021 :
MaxInsight improved digital management of Bayer "Byepest" on an all-round basis and realized constant business multiplication
SUPER PROJECT
BAYER
Poly Real Estate experience management
2021 :
MaxInsight provided the real estate company Poly with customer experience management service for the first time to improve sales effectiveness
SUPER PROJECT
POLY
