Know your experience
With professional consumer behavior research and in-depth consumer psychology insights,
we help enterprises gain genuine understanding of customers,
pertinently develop product strategies and
marketing plans and really realize consumer-centered marketing management.
Customer Journey Management
Comprehensively comb customer journeys, identify experience touchpoints and sketch out a full customer experience map
NPS & VoC
Classic customer experience monitoring tool, easy and quick to start
Customer Board
Based on BI and OA modules, build a Voc dashboard analysis and improve the work platform for tasks, allowing customer experience to be not only a verbal statement but also put into practice
Experience Technology Consulting
We help customers with cognitive graph design and NLP algorithm training and help them build a technical channel from VoC analysis to corporate operation management implementation
